Hi everyone,

Post all of your tech support questions in this thread.

As a reminder, the following threads are no longer allowed on r/PS4 and will be removed:

• Tech Support questions ("I have a problem", "My controller doesn't work", "I can't connect to PSN"...)
• General questions ("Where can I get a PS4?", "What do you think of this controller?")

Those questions now have to be asked in this thread. It will be renewed every 2 weeks on Saturdays.

This thread is sorted by New answers by default. Sorting it by Top or Best could give answers to commonly answered questions.

Useful links:

DOWNLOAD GAMES/DLC

https://www.playstation.com/en-gb/support/games/find-download-games-ps-store/

UPGRADE PS4 HDD

https://www.playstation.com/en-gb/support/hardware/ps4-upgrade-hdd/

HOW TO SHARE PS+/GAME SHARE

https://www.playstation.com/en-gb/support/subscriptions/share-playstation-plus/

SAFE MODE INFO

https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/

PlayStation SUPPORT NUMBERS

https://docs.google.com/spreadsheets/d/1Yyg6CDcHkMSQ40bGtRax6BuNqie5ym7wHSjRNISX9Cw/

Also, don't forget to google your question first - you might find the answer before asking it here!